FAQs

How can I purchase artworks?

All artworks for sale will appear in the shop. Any artworks you may have seen over the internet or social media can be inquired about by filling in the contact form or at alecs@terter.in.

What payment methods do you accept?

We accept Debit/Credit Cards, Net-banking and UPI Payments.

When can I expect my order to be delivered?

All orders are packed and shipped within 5 days from date of order. The delivery dates depend on a number of factors. Read shipping policy for more.

Do you offer international shipping?

Currently we only deliver within India.

What is your cancellation/return policy?

Orders may be cancelled within 48hrs from the time of placing the order. For further information read return & refund policy.

Can I track my order?

You will be sent an email with tracking details provided by our delivery partners.

Can I commission a custom artwork or request personalised orders?

Absolutely! Head on to the commission page and simply fill in the form. We will then get in touch with you.

Do you undertake bulk orders?

Please message us for information on how to buy large quantities of the same print, for a group of people.

Do you collaborate with other artists or businesses?

Yes. I would love to work with like-minded people and get to know your story. You may contact me at alecs@terter.in.

What if I have more questions?

You can get in touch via the contact form or email.